Frequently Asked Questions

• Can I use all the listed amenities no matter which membership I use?

  Whether you're a day pass holder or a monthly member, you can access most amenities. Meeting rooms do require prior scheduling, and private offices are reserved for those with subscriptions. However, the lounge, kitchen, and breakout spaces are open to all. Complimentary services are also available regardless of membership tier, while ancillary services can be purchased separately or negotiated with Cozy Lab.

• Can I change my membership if my needs or the needs of my team change over time?

  Adaptability is at the core of coworking, so membership options are always designed to cater to your changing work requirements and team dynamics. Most spaces offer month-to-month memberships, enabling you to adjust your workspace to your changing needs. Whether your business is growing or downsizing – or you just want to upgrade to a more private setting – you always have the flexibility to make the changes you need.

  While your membership agreement may have specific terms regarding changes, don’t hesitate to reach out to Cozy Lab to discuss accommodating your adjustments.

• How should I choose the best workspace for my needs?

  For spontaneous collaboration and interaction, open desks provide an open and flexible environment. If you prefer a dedicated space with shared community elements, dedicated desks offer a great balance between personal space and interaction.

  On the other hand, private offices are best suited for focused work and private interactions. They're ideal for solo workers as well as teams seeking a dedicated space, shielded from distractions.

  Choosing the ideal coworking arrangement for you is about aligning your workspace with your work style, team dynamics, and project requirements.

• Can I visit Private Office - HANOI before making a decision? If so, how do I schedule a tour?

  Want to get a feel for the workspace before signing up? Schedule a tour to experience Private Office - HANOI and envision your workday in this dynamic environment. All you need to do is fill out this form, indicating your preferred date and time, and we'll be happy to host you.

• Can I access the space outside of regular office hours?

  If you’re seeking flexible access, the monthly membership at Private Office - HANOI provides 24/7 access to our workspace. Hourly and day passes, however, are typically limited to regular business hours.