Elizabeth Reynolds

Nov 08 2025

I’ve used the mail service here for years. Avery is an incredibly accommodating, kind, and fair landlord. The space is clean, well-kept, and located in a fantastic area. She’s easy to communicate with and genuinely cares about her tenants. Honestly, I can’t imagine how anyone could be displeased with either Avery or the space — both are exceptional!!

5

Kimberly Johansen

Oct 30 2025

I have thoroughly enjoyed my experience working at JXN Station. The environment is well-maintained, professional, and conducive to productivity. Avery, the office manager, plays a key role in creating such a positive atmosphere. She is exceptionally professional, responsive, and friendly, always ensuring that requests are handled promptly and efficiently. Her attention to detail and commitment to maintaining a welcoming and organized workspace make this an outstanding place to work.

1

Alexis Branch

Oct 28 2025

We leased an office beginning in 2021. We vacated briefly and returned, occupying the space for nearly four years total with no prior issues. Change in Treatment After Tenant Switch When my husband was the primary tenant, communication and lease compliance were consistent. After I became the primary tenant, the landlord’s (female) responsiveness and adherence to agreements changed noticeably. Key Disputes (Last 3–5 Weeks of Lease Ending September 23, 2025) 1. Unhonored Verbal Agreement for Lateral Move • We verbally agreed to relocate to a different office to allow the landlord to lease our original space at a higher rate. • I requested a new 12 month lease from September 2025-2026, to minimize disruption during busy work periods. These were not provided. They were even disputed by the landlord. We emailed to ask and were forced to ask in person, as she would not respond. 2. Mid-Lease Rent Increase Without Required Notice • The landlord increased rent mid-lease without the 60-day written notice mandated by Colorado Revised Statutes § 38-12-701. • After multiple emails, she acknowledged the error and reverted the rate—but only after we challenged it in writing. 3. Overcharge and Refusal to Refund • We were billed above the agreed rate. • The landlord later claimed a “discount” was applied on August 23, 2025, for moving furniture that was not ours. There is no discount, this is a built in price for each month for 12 months. This was an outright lie. • Per the lease, the standard rate applied through September 23, 2025. To date, no refund has been issued despite acknowledgment of the error, but attempts to call us liars. 4. Denial of Verbal Agreement • When questioned via email, the landlord denied the lateral-move agreement existed—contradicting prior discussions. 5. Avoidance of In-Person Interaction • while moving out, I was loading my vehicle, the landlord attempted to exit the building, saw me, turned back, paused… then finally exited passing me. I noted her attempts to hide when she walked by; she denied them but people know, when those around them are being “off”. Internet issues: -I also needed to ensure I had my internet network protected from others accessing. As this is a federal law requirement for my business. As soon as I asked about this, the landlord got really annoyed by me it seemed. - I have never asked for anything the entire 4 years I was there. I kept to myself, worked and never said a word. So the one time I asked it was for something meaningful. -The landlord talked negatively about the tenants across the hall, the marketing company, to me and my husband when we did ask questions. - When I informed the landlord the internet was not showing up on my system, instead of helping she just kept asking me to email her a long list of networks I did see(which is a waste of time), who cares what can be seen, mine has low signal, just try to fix the issue. -Blame shifting and passive aggressive actions I believe. Discrepancies in billing and lease compliance were identified through detailed record review. Similar errors might go unnoticed by tenants without financial expertise. Recommendation to Others • Document all agreements in writing. • Review bank statements and invoices monthly against lease terms. • Know your rights under Colorado tenant law, especially notice requirements for rent changes. This experience eroded trust that had been built over years of tenancy. Future and current tenants should verify charges and retain records to protect their interests. On another note, it should be noted that the landlord Avery West works for other local business. Who are self described on their website as upstanding citizens in the community with integrity, respect and honesty. I find the entire situation I experienced to be vastly different from that description on the website of her day job. I hope they rethink the integrity they display, via their staff and their actions. Edit: the owner finally returned the $40 overcharge on 10/27, but lied saying it was “returned weeks ago”.

5

Kate Middaugh

Oct 27 2025

I have been a tenant at JXN Station for 4 years and Avery has been the BEST landlord I've EVER had! She has been VERY accommodating and easy to work with. Avery has been very helpful when having issues with our building and is the first to offer help when needed. I highly recommend renting space from JXN Station and would give them a 10/10 if I could!

1

Alexis Branch

Oct 26 2025

We leased an office beginning in 2021. We vacated briefly and returned, occupying the space for nearly four years total with no prior issues. Change in Treatment After Tenant Switch When my husband was the primary tenant, communication and lease compliance were consistent. After I became the primary tenant, the landlord’s (female) responsiveness and adherence to agreements changed noticeably. Key Disputes (Last 3–5 Weeks of Lease Ending September 23, 2025) 1. Unhonored Verbal Agreement for Lateral Move • We verbally agreed to relocate to a different office to allow the landlord to lease our original space at a higher rate. • I requested a new 12 month lease from September 2025-2026, to minimize disruption during busy work periods. These were not provided. They were even disputed by the landlord. We emailed to ask and were forced to ask in person, as she would not respond. 2. Mid-Lease Rent Increase Without Required Notice • The landlord increased rent mid-lease without the 60-day written notice mandated by Colorado Revised Statutes § 38-12-701. • After multiple emails, she acknowledged the error and reverted the rate—but only after we challenged it in writing. 3. Overcharge and Refusal to Refund • We were billed above the agreed rate. • The landlord later claimed a “discount” was applied on August 23, 2025, for moving furniture that was not ours. There is no discount, this is a built in price for each month for 12 months. This was an outright lie. • Per the lease, the standard rate applied through September 23, 2025. To date, no refund has been issued despite acknowledgment of the error, but attempts to call us liars. 4. Denial of Verbal Agreement • When questioned via email, the landlord denied the lateral-move agreement existed—contradicting prior discussions. 5. Avoidance of In-Person Interaction • while moving out, I was loading my vehicle, the landlord attempted to exit the building, saw me, turned back, paused… then finally exited passing me. I noted her attempts to hide when she walked by; she denied them but people know, when those around them are being “off”. Internet issues: -I also needed to ensure I had my internet network protected from others accessing. As this is a federal law requirement for my business. As soon as I asked about this, the landlord got really annoyed by me it seemed. - I have never asked for anything the entire 4 years I was there. I kept to myself, worked and never said a word. So the one time I asked it was for something meaningful. -The landlord talked negatively about the tenants across the hall, the marketing company, to me and my husband when we did ask questions. - When I informed the landlord the internet was not showing up on my system, instead of helping she just kept asking me to email her a long list of networks I did see(which is a waste of time), who cares what can be seen, mine has low signal, just try to fix the issue. -Blame shifting and passive aggressive actions I believe. Discrepancies in billing and lease compliance were identified through detailed record review. Similar errors might go unnoticed by tenants without financial expertise. Recommendation to Others • Document all agreements in writing. • Review bank statements and invoices monthly against lease terms. • Know your rights under Colorado tenant law, especially notice requirements for rent changes. This experience eroded trust that had been built over years of tenancy. Future and current tenants should verify charges and retain records to protect their interests. On another note, it should be noted that the landlord Avery West works for other local business. Who are self described on their website as upstanding citizens in the community with integrity, respect and honesty. I find the entire situation I experienced to be vastly different from that description on the website of her day job. I hope they rethink the integrity they display, via their staff and their actions.

571 25 Road

571 25 Road, Grand Junction, CO 81505

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571 25 Road

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571 25 Road, Grand Junction, CO 81505

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Elizabeth Reynolds

Kimberly Johansen

Alexis Branch

Kate Middaugh

Alexis Branch

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