Frequently Asked Questions

• Can I book a desk or an office by the hour at 1 Customs Wharf? How about for a day or a month?

  At 1 Customs Wharf, Open Desk Coworkings and Meeting Rooms can be booked by the hour. For those looking for a workspace for an entire day, Open Desk Coworkings and Meeting Rooms are also available. In addition, Open Desk Coworkings and Dedicated Desks can also be booked on a monthly basis.

• Can I visit 1 Customs Wharf before making a decision? If so, how do I schedule a tour?

  Yes, you can certainly take a tour of the space before signing up for a membership. In fact, it’s encouraged, to help you get a feel for what your workday will look like. Reach out here to set up a time to come and see the space.

• Once I’m a member, can I store my belongings there overnight?

  Storage in coworking spaces can be limited, with most of it reserved for members with dedicated desks and private offices. However, you can reach out to the coworking operator using the form on the right side of the page to see what options are currently available.  

• Can I access the space outside of regular office hours?

  1 Customs Wharf has a 24/7 availability that comes with a monthly membership. Hourly and day passes usually only allow for access during regular business hours.

• Can I use all the listed amenities no matter which membership I use?

  Most, if not all, amenities are available to you as a member, regardless of the type of membership. Some shared spaces, like the meeting rooms, need to be booked in advance and private offices are only available for those with a subscription. However, all the other areas, like the lounge, kitchen and breakout spaces, are usable by every member. All complimentary services are available and anything ancillary can be purchased or negotiated with Custom Lane.