Frequently Asked Questions

• Can I use all the listed amenities no matter which membership I use?

  Whether you're a day pass holder or a monthly member, you can access most amenities. Meeting rooms do require prior scheduling, and private offices are reserved for those with subscriptions. However, the lounge, kitchen, and breakout spaces are open to all. Complimentary services are also available regardless of membership tier, while ancillary services can be purchased separately or negotiated with Sure Store.

• Can I access the space outside of regular office hours?

  If you’re seeking flexible access, the monthly membership at Festival Heights Retail Park provides 24/7 access to our workspace. Hourly and day passes, however, are typically limited to regular business hours.

• Once I’m a member, can I store my belongings there overnight?

  Coworking spaces typically have limited storage options, most of which are reserved for members with dedicated desks or private offices. With that said, it’s best to contact the coworking operator directly via the form on the right side of the page to learn about available storage options.

• Can I visit Festival Heights Retail Park before making a decision? If so, how do I schedule a tour?

  Want to get a feel for the workspace before signing up? Schedule a tour to experience Festival Heights Retail Park and envision your workday in this dynamic environment. All you need to do is fill out this form, indicating your preferred date and time, and we'll be happy to host you.

• How should I choose the best workspace for my needs?

  For spontaneous collaboration and interaction, open desks provide an open and flexible environment. If you prefer a dedicated space with shared community elements, dedicated desks offer a great balance between personal space and interaction.

  On the other hand, private offices are best suited for focused work and private interactions. They're ideal for solo workers as well as teams seeking a dedicated space, shielded from distractions.

  Choosing the ideal coworking arrangement for you is about aligning your workspace with your work style, team dynamics, and project requirements.