Partner booked a spa day and upgraded massage for us, it came with afternoon tea and full use of the spa amenities.
From the get-go, the staff were friendly, welcoming and informative, giving us a short tour and explaining everything. They handed over a robe, towel and slippers in a reusable bag and also let us know we had a complimentary gift that we could pick up when leaving.
I'm coeliac and was apprehensive about the cream tea (if you know, you know) but the staff reassured me they had taken as best care as possible to not cross contaminate anything. The scones were actually really delicious and big (I definitely binned my diet this day because I scoffed down both of them,.plus all the cream and jam!!) and the coffee was pretty good too.
The pool was the perfect temperature and depth, not too busy at all either. The saunas were really relaxing and I fell asleep on the heated loungers - so comfortable. There were cold showers in the pool area too, as well as a small foot spa but we didn't try them. Everything was really clean and tidy.
The massage was amazing too. I felt so relaxed after, my partner hadn't seen me so at ease. Never had one before so I'm not sure what to compare it too but I can wholehearted say I'd come back just for that alone - thank you Sophie!!!
We had such a lovely day and would definitely recommend, especially if there's an offer on. 5/5*