Frequently Asked Questions

• Can I use all the listed amenities no matter which membership I use?

  Whether you're a day pass holder or a monthly member, you can access most amenities. Meeting rooms do require prior scheduling, and private offices are reserved for those with subscriptions. However, the lounge, kitchen, and breakout spaces are open to all. Complimentary services are also available regardless of membership tier, while ancillary services can be purchased separately or negotiated with Impact Hub.

• Can I change my membership if my needs or the needs of my team change over time?

  Adaptability is at the core of coworking, so membership options are always designed to cater to your changing work requirements and team dynamics. Most spaces offer month-to-month memberships, enabling you to adjust your workspace to your changing needs. Whether your business is growing or downsizing – or you just want to upgrade to a more private setting – you always have the flexibility to make the changes you need.

  While your membership agreement may have specific terms regarding changes, don’t hesitate to reach out to Impact Hub to discuss accommodating your adjustments.

• Once I’m a member, can I store my belongings there overnight?

  Coworking spaces typically have limited storage options, most of which are reserved for members with dedicated desks or private offices. With that said, it’s best to contact the coworking operator directly via the form on the right side of the page to learn about available storage options.

• Can I visit Impact Hub Donostia before making a decision? If so, how do I schedule a tour?

  Yes, you can certainly take a tour of the space before signing up for a membership. In fact, it’s encouraged, to help you get a feel for what your workday will look like. Reach out here to set up a time to come and see the space.

• Can I book a desk or an office by the hour at Impact Hub Donostia? How about for a day or a month?

  At Impact Hub Donostia, you can book a Meeting Room for a flexible hourly rate. For those who require a workspace for an entire day, Day Passs are also available. And for those seeking a long-term solution, Dedicated Desks and Coworking Memberships can be booked on a monthly basis.