Polaris Visual Studio | Serendipity Labs - White Plains - Downtown

This beautiful and well appointed office space was the perfect complement of modern and professional. I would highly recommend for any remote workforce.

The worst experience I have ever had. I put a sign up on the door of my paid meeting room and went out to take a phone call. Upon re entering I was told I was banned from the facility even though I still had about half my paid time left. When asked why, the security guard said the person who instructed me to be banned was on a meeting and couldn’t talk. Waited 20 minutes for her to be ready, when she was ready I asked to get my stuff which she replied she had thrown it out and that I could go get it out of the trash if I wanted it. Said they would refund me, still haven’t.

Great working environment. Very hospitable. Will definitely work here again.

Excellent shared office space with a welcoming and professional atmosphere. The facilities are very clean and well maintained, with plenty of useful amenities for day-to-day work. The staff is consistently helpful and attentive, which makes a big difference. I especially appreciate the phone booths—they’re comfortable and perfect for private calls or focus time. The only drawback is that the temperature can run quite cold at times, but overall it’s a fantastic space that I’d highly recommend to anyone looking for a reliable shared office environment. And they validate your parking pass so you get free parking which is a bonus.

Serendipity Labs is an exceptional office space that truly delivers on professionalism, comfort, and functionality. From the beautifully designed workspaces to the well-thought-out amenities, this location creates the perfect environment for productivity and collaboration. What truly sets this space apart, however, is the phenomenal staff. Erika, Lauren, and Nandita go above and beyond every single day to ensure members feel welcomed, supported, and valued. They are incredibly responsive, kind, and proactive—whether it’s assisting with tech needs, coordinating events, or simply offering a friendly greeting, their presence makes all the difference. If you're looking for a premium, flexible office space with a genuine sense of community and top-tier service, Serendipity Labs is the place to be.