We’ve used this workspace several times, and overall, it has been a good experience. The staff is generally very accommodating and helpful, and the space itself is beautiful. The holiday décor was set up and ready to go, and they even made adjustments to have a couch prepared for our photos with Santa, which we really appreciated.
There were two reasons I didn’t give a 5-star review. First, two tall stacks of chairs were not set up when we arrived, despite our reservation beginning at 3:00. Given the price point, I expected the room to be fully prepared. Someone did come to assist around 3:30, but by that time, my own staff had already started setting up the chairs.
Second, the building and parking can be very confusing for guests who aren’t familiar with the area. Part of the setup included event parking signs for our rental space, which is located at the back of the building. Our guests were scheduled to arrive at 4:00, and around 4:10 I asked the owner about the signs because guests were entering through the front. She acknowledged they had “totally spaced them” and were putting them out at that moment. I understand that mistakes happen—we’re all human—but a bit more acknowledgment or concern would have gone a long way.
Overall, despite these hiccups, the experience was still very positive, and the space worked beautifully for our event.
