Interested in this property?

HQ - San Antonio - Trailcrest

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Available Workspaces

Day Pass

Day Pass

Contact for pricing
Meeting Room

Meeting Room

Contact for pricing
Private Office

Private Office

from $489/month
1 to 15 desks
Private Day Office

Private Day Office

Contact for pricing
Dedicated Desk

Dedicated Desk

from $235/month
Coworking Membership

Coworking Membership

from $129/month
Virtual Office

Virtual Office

from $195/month

Business hours

Monday

from 8:30 am to 5:00 pm

Tuesday

from 8:30 am to 5:00 pm

Wednesday

from 8:30 am to 5:00 pm

Thursday

from 8:30 am to 5:00 pm

Friday

from 8:30 am to 5:00 pm

Saturday

Closed

Sunday

Closed

1350 North Loop 1604 East 1st Floor, San Antonio, TX 78232

Walk & ride

  • Walk score

    48/100

    Car-Dependent
  • Transit score

    35/100

    Some Transit
  • Bike score

    39/100

    Somewhat Bikeable

Powered by Walk Score ®

Reviews

3.5
View all 187 reviews on Google
1

I've been trying to make an appointment. They confirm the appointment, but when the day finally arrives—after a very long wait—she doesn't show up. I reschedule the appointment, go to the session, and she tells me she's not the right person for me and refers me to another therapist at a different company. Fortunately, I have no suicidal thoughts, because otherwise I'd already be dead.

1

The absolute worst. Honestly they would rather a child suffer a mental health episode than assist you. We had been with them since 2022 and now all of a sudden the last few months they say there is an issue with my insurance. Despite having a court order on file for the insurance and a coordination of benefits completed they refuse to assist. Also who the heck calls the day of an appointment to tell them there is an insurance issue and they need to cancel the appointment or you can pay out of pocket? SCAMMERS! WOULD NEVER RECOMMEND! Will be reporting to the BBB.

1

This company is absolutely a scam. The associate I spoke to had zero Customer Service skills. I inquired about services last week and mentioned that I would need to know if my insurance is accepted and my co-pay before I schedule an appointment. The associate I spoke with said It’s fine. I can still schedule an appointment and they would let you know before the appointment my co-pay and I would be able to cancel If I needed to. I knew that didn’t sound right, but I went with it. And of course that is Absolutely not what happened! I called Friday and Monday asking my co-pay for the appointment on Tuesday and each time they said they would get back to me, long story short they never got back to me and I saw a charge on my card Tuesday morning when I woke up For $112 I inquired about this charge and they told me I would be responsible for 10% and that the $112 was 10% absolutely ridiculous. .

1

My therapist was amazing, but the office handling insurance was absolutely terrible. Like clockwork, a day or so before my appointment, they'd call and tell me I didn't have insurance. The first few times, I truly thought something was wrong with my insurance and called my insurance company, panicked. Turns out, this place just doesn't know how to run insurance. The same woman calls and tells me my insurance is inactive, when it's very obviously active (I've started verifying with my insurance company every time I get the call). This woman also called to tell me I had a $200 bill because my insurance wasn't active during an appointment that I had a few weeks back when, again, my insurance was very much active AND I verified with somebody else at the counseling office that it was. This past week was the last straw because I just went to another doctor's office within the week with my verified insurance and I got the call from the woman saying it was inactive. I've canceled all future appointments. I can understand this mistake happening a couple times, but this has happened 10 TIMES. The stress of getting an astronomical fee when you're doing what you're supposed to is not worth the service here.

5

Great service here!!

Attachments

Frequently Asked Questions

  • To truly understand what HQ - San Antonio - Trailcrest has to offer, we recommend scheduling a tour to get a firsthand feel of the environment and amenities. Fill out this form to let us know the date and time that works for you, and we'll be happy to show you around.

  • Most, if not all, amenities are available to you as a member, regardless of the type of membership. Some shared spaces, like the meeting rooms, need to be booked in advance and private offices are only available for those with a subscription. However, all the other areas, like the lounge, kitchen and breakout spaces, are usable by every member. All complimentary services are available and anything ancillary can be purchased or negotiated with HQ.

  • Coworking spaces typically have limited storage options, most of which are reserved for members with dedicated desks or private offices. With that said, it’s best to contact the coworking operator directly via the form on the right side of the page to learn about available storage options.

  • HQ - San Antonio - Trailcrest operates during regular business hours, as indicated above. For access outside of these hours, please contact the operator directly to inquire about any available options.

  • Open desks may be the ideal choice if you thrive in a collaborative environment and value the opportunity to connect with fellow coworkers. Dedicated desks, on the other hand, provide a designated space with shared community amenities, catering to those who seek a balance between privacy and interaction.

    For ultimate focus and private interactions, private offices are best for solo individuals and teams that seek uninterrupted productivity.

    Selecting the most suitable workspace for you typically hinges on your work style and preferences, but it can also be determined by the type of work that you do, its duration, and whether you work alone or in a team.