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HQ - Houston - Cairnway Dr

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Available Workspaces

  • Day Pass

    Day Pass

    Contact for pricing

Business hours

Monday

from 8:30 am to 5:00 pm

Tuesday

from 8:30 am to 5:00 pm

Wednesday

from 8:30 am to 5:00 pm

Thursday

from 8:30 am to 5:00 pm

Friday

from 8:30 am to 5:00 pm

Saturday

Closed

Sunday

Closed

16100 Cairnway Drive 3rd Floor, Houston, TX 77084

Walk & ride

  • Walk score

    68/100

    Somewhat Walkable
  • Bike score

    48/100

    Somewhat Bikeable

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Reviews

1
View all 1 reviews on Google
1

Ke Yontai Lewis

Aug 27 2025

I started therapy at Lavender Counseling and Wellness Center in October 2024 with a student therapist who was offering 8 sessions for free, followed by $50 per session. She left the clinic around January 2025 and moved to a new practice. My 8 free sessions were completed, and after that, I never received any emails, calls, or letters from Lavender about an unpaid balance. Fast forward to July 2025, and without any notice, Lavender Counseling and Wellness Center withdrew $720 directly from my bank account. They never verified whether I was still a client, whether I was seeing a student therapist, or whether this charge was even valid. My former therapist confirmed that this charge should not have happened. Since then, I’ve reached out to the clinic twice to resolve the issue. Both times, I was told someone would follow up with me, but I’ve never received any response. On the second call, the individual I spoke with sounded dismissive and passive, as if they couldn’t care less that such a large amount of money was taken from my account. They did not treat this as a priority at all, even though the charge caused my account to go into the negatives and left me unable to pay my bills. This has been beyond frustrating and unprofessional. No client should have money withdrawn without notice or consent, especially when there was never a balance communicated in the first place. Proceed with extreme caution before giving them your financial information.

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