Regus - Cedar Hill - Uptown Village

My experience trying to cancel a Regus contract has been extremely frustrating and raises serious concerns about their billing practices. In February 2026, I attempted to cancel my contract and was told I had to first pay an outstanding balance of $222 before cancellation would be allowed. I paid it immediately. However, after paying, the system still would not allow me to cancel. Customer service simply directs you to submit an online inquiry instead of actually resolving the issue. Then in March 2026, my account suddenly showed a balance of $258, supposedly for late fees that I was never told about when I paid the $222. Again, I was told I could not cancel until the balance was paid. I paid the $258 as well, and now I’m told it will take two days for the payment to process before cancellation can occur. At this point it feels like every attempt to cancel results in another balance, another delay, and another barrier to closing the account. If the cancellation is not processed within the timeframe they promised, I will be disputing the charges with my credit card company and filing complaints with consumer protection agencies. Anyone considering Regus should carefully research other customer experiences with their cancellation and billing practices before signing a contract.

I have been with Regus for years and have had a great experience. The team is very professional and personable, and I especially enjoy working with Tammy—she is always responsive, helpful, and a pleasure to work with. Highly recommend!

Ms. Tammy and staff are AMAZING! They always provide a professional and welcoming environment for both myself and my clients. The offices and common areas are always nice and clean. I've been doing business at this location for years and would highly recommend!

Pioneer Drivers Education School moved to 610 Uptown Blvd in June 2025. This is the best business decision that I have made in a very long time. Mrs. Tammy Tisdale gave us the grand tour of the facility and explained everything in great detail. I knew immediately that this was the place that I wanted to bring my driving school. Mrs. Tisdale and staff control visitors entry into the building which reduce the flow of unscheduled client into my office. She calls me when my client arrive at the office. Her efforts allows me to conduct other office business instead of waiting in the lobby for the clients to arrive. Also, Mrs. Tisdale and staff bring my mail and packages to my office. This is the best perk ever. My clients have comments that the building is very clean and appearance is professional looking. The parking lot is lit. I feel that my vehicles will be secured throughout the night. I love this Regus building and I would highly recommend it to anyone that search for a new location to call home. Mr. Cee Lott Pioneer's Office Manager

We Love this facility! Everything is always clean and the staff does whatever they can to make sure that our business has what it needs to be successful. Tammi is so knowledgeable and delightful!