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Regus - New York City - Madison Square Garden

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Available Workspaces

  • Day Pass

    Day Pass

    Contact for pricing

Business hours

Monday

from 8:30 am to 5:00 pm

Tuesday

from 8:30 am to 5:00 pm

Wednesday

from 8:30 am to 5:00 pm

Thursday

from 8:30 am to 5:00 pm

Friday

from 8:30 am to 5:00 pm

5 Penn Plaza 19th Floor, New York, NY 10001

Walk & ride

  • Walk score

    99/100

    Walker's Paradise
  • Transit score

    100/100

    Rider's Paradise
  • Bike score

    92/100

    Biker's Paradise

Powered by Walk Score ®

Reviews

4.7
View all 49 reviews on Google
1

Min Kang

Jun 10 2026

I came to this address to visit a different business with the exact same address. Mistakes happen, turns out that business only operated virtually. The black receptionist was one of the rudest woman I’ve ever met, and was extremely hostile when I inquired about the business I was looking for. She literally told me to never come back, and got angry when I matched her ugly energy. The business that was in place might be in a nice location, but having her as the receptionist is a big mistake. There was zero sense of customer service, and for someone who is meant to help others out, her energy was nothing but self entitlement.

5

Angelo Sorbello

Apr 22 2026

Always very friendly staff and excellent location

5

The Honest Reviewer

Apr 06 2026

Tremaine is actually helpful and responsive. And proactive. Well maintained place too. I have seen too many Regus receptionists who act like they don’t care and they cannot be bothered. What a breath of fresh air when you come across a Regus associate who picks up the phone and addresses your queries promptly and professionally

1

Laura Pereira

Apr 03 2026

Worst service I've ever seen. After filling the online form I got a call with the most impatient man ever. If I am giving my money for a company the least I expect is basic courtesy. I asked what location would be the cheapest in NYC to create my start up and he just said 'I can't filter by price, we have over 60 locations in NYC' and HUNG UP! I am sorry if you cannot do your job to the point of having no clue which locations might be cheaper to advise your customers. That is not my role to do, as you literally don't show the fares online. I'll gladly take my money elsewhere and always advice people against this company. Will also stop using their services in Brazil after many years, it's a shame such a big company has such bad customer service.

5

Dennis Stamm

Mar 19 2026

My regular office is in Hackensack. That is a great office but I come to 5 Penn Plaza every year during tax season as I am a CPA. This place is great also. The facilities are beautiful but more important, Tremaine Walker is the person who is the receptionist and she is great. She has helped with with any problems i had to set up and is always there for any type of assistance. Be advised.. I am not her relative or friend Dennis Stamm CPA

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Frequently Asked Questions

  • Absolutely. Flexibility is one of the best parts of coworking. Most coworking memberships are month-to-month, so you can quickly adjust your space preferences according to your unique requirements and the size of your team. Whether that means upgrading the space or downsizing it or even completely changing the type of coworking subscription that you use, you always have the option to adjust as you go.

    It may be possible to adjust your membership before current membership ends, but you will have to discuss and negotiate directly with Regus, who is more than happy to help out.

  • Regus - New York City - Madison Square Garden operates during regular business hours, as indicated above. For access outside of these hours, please contact the operator directly to inquire about any available options.

  • Most coworking space amenities are open to all members, regardless of the membership plan. Meeting rooms require prior reservation, and private offices are exclusively available to those with subscription packages. However, the lounge, kitchen, and breakout spaces are open to everyone. Complimentary amenities are also available to all, while ancillary services can be purchased or negotiated individually with Regus.

  • At Regus - New York City - Madison Square Garden, Dedicated Desks can be booked on a monthly basis.

  • Open desks may be the ideal choice if you thrive in a collaborative environment and value the opportunity to connect with fellow coworkers. Dedicated desks, on the other hand, provide a designated space with shared community amenities, catering to those who seek a balance between privacy and interaction.

    For ultimate focus and private interactions, private offices are best for solo individuals and teams that seek uninterrupted productivity.

    Selecting the most suitable workspace for you typically hinges on your work style and preferences, but it can also be determined by the type of work that you do, its duration, and whether you work alone or in a team.