Jay Suites - Jay Conference Empire

Super accommodating. Very easy to book. Once arrived, I got to get into the office early. Was exactly how it looked in pictures. Clean and great WiFi for Zoom calls. Will definitely use the next time I need an office.

One call is all it took to book a conference room, food and costs! Very turnkey, and Alexis and team were very attentive! Highly recommend.

Had a terrible experience here. The CEO was inappropriate and commented on how I “don’t look Filipino and he never would’ve guessed.” Okay? I didn’t ask what you thought. As someone who is Filipino and looks exactly like my Filipino mother, comments like this are so ignorant, hurtful, and unnecessary. The team is also very disorganized and unprofessional. I would not recommend supporting or interacting with this business at all.

The staff and front desk personnel are amazing. But if you are a therapist, do NOT make the same mistake as I did, because this is the noisiest office I have ever been in. You hear doors slamming, people talking, and elevator dings. Definitely not a good office space for someone who needs quiet. Save yourself the distress and do not take an office at Jaysuites if you need quiet. All their offices have glass doors, and even if they tell you "sound doesn't travel, we never had complaints," they are not correct.

Was hoping for a great experience. Sadly, was not to be. A beautiful space, but unfortunately, that's where the positives stopped. The screen projection capabilities were awful. Each presenter required an additional ten minutes of tech support to connect, usually resulting in the location manager having to reset the internet router. Why we were forced to connect through zoom rooms vs the industry standard apple screen mirroring is beyond me. In some cases, the speakers/presenters couldn't load their presentations at all, forcing some presenters to give their talks blind, without the presentations they worked for weeks to build. This reflected poorly on both the speakers as we as myself and my partner as the conference producer. Despite being promised more than once that they had PC and Mac adaptors for the "clickers" to move the presentations, we were presented with one USB v1 stick, not the USBc format, which is now standard on 75% of PCs and 100% of all Mac laptops sold in the last five years. As such, every presenter had to manually scroll their presentations (when they were able to present at all) and in some cases, call for "next slide." Both wireless microphones died within two hours of our event start, and we had to pause while we found the location manager who then had to get us new batteries. Overall, for the amount of money we spent on the space for the day, this felt like amateur hour. I've produced multiple conferences, and while small hiccups are expected, this was one consistent problem after another. Again, all of these easily avoidable issues reflected very poorly on my conference, on me, and on my staff. The absolute worst part? I reached out to the owner of Jay Suites, Juda with my complaints. He responded with "let me look into it." He then ghosted me, ignoring all future emails from me. Not a good look at all. Would NOT recommend. Would NOT use again under any circumstances.