Intelligent Office (Melville) - Melville Office Plaza

As a business professional who regularly organizes meetings and events, I was extremely disappointed with my experience at Intelligent Office in Melville. Following a meeting with my colleagues, we were assessed an additional $25 cleaning fee for what amounted to a handful of crumbs and a whiteboard that had not been wiped down. We made a conscious effort to finish before our scheduled time, dispose of our garbage, and leave the conference room in reasonable condition. What makes this particularly frustrating is the lack of communication, transparency, and common sense. At no point were we clearly informed that these minor issues would result in additional charges. Nor were basic cleaning supplies, such as a vacuum, cleaning solution, or towels, made available. Even more disappointing was the manner in which the situation was handled afterward. Rather than demonstrating reasonable judgment or professional courtesy, management chose to pursue a trivial charge that ultimately cost them something far more valuable: a returning customer and future business referrals. For a company that markets itself to business professionals, I would expect a considerably higher standard of service, communication, and professionalism. The issue was never about $25. It was about judgment, transparency, and how you treat your customers. Unfortunately, based on this experience, I cannot recommend Intelligent Office in Melville to other business professionals or organizations seeking meeting space.

I recently signed up for business address and mail forwarding services with Intelligent Office in Melville, NY, and had a great experience throughout the enrollment process. Maricel Gotay was extremely helpful, professional, and responsive. She patiently answered all my questions, clearly explained the membership options, and made the entire signup process smooth and straightforward, even though I was completing everything remotely. I truly appreciate her excellent customer service and attention to detail. Thank you, Maricel, for making the process so easy. Highly recommended based on my enrollment experience!

I was impressed by the location and especially staff of Intelligent Office - in Melville. The office manager, Maricel greeting me and presented in a very professional manner the services that were available. I was pleasantly impressed and signed up in less then 30 minutes. They provide a great solution to the needs of a small business owner.

Maricel and her team are polite, attentive, and will go the extra mile to ensure everything runs smoothly. We were able to get our mailbox setup without any hassle. The location is also very convenient with it being positioned within a major business corridor and having direct access to the LIE. Thanks again!

I had a meeting with Maricel Gotay, the Office Manager, to set up my business address, and the experience was extremely warm and professional. She and the entire staff were very welcoming, organized, and truly helpful. The pricing is very reasonable, and you can also use the office space based on your needs.I received a physical business address, my company name appears at the front when businesses register, and everything is handled professionally. I’m very satisfied — it’s a beautiful location, a rich‑looking building, and a very professional team, especially Maricel Gotay, who assists with every detail a business needs. Thank you.