Kiln - The Assembly by

Edit: The team heard what happened, and helped me out tremendously. I now have an office here and the vibes are on-point. Thank you Kiln corporate! Absolutely love this place. Was a member of another big coworking spot for about 6 years before finding Kiln! Absolutely stunning location and office space, BUT I had an extremely unsettling and unwelcoming experience from Angela, the community director. There was a miscommunication while Im finishing a large project for a long time friend and client. He said I can stay in his office and work while he stepped out to do some work in the field. She berated me, even asking "If I ever ran a business before" while I was in the middle of a conversation with a long time friend. There was a miscommunication between my client and the front desk I guess (my client says he gave them the instruction that I'd stay in his office and complete our contractual work for him, and that her statement was just not true and he doesn't like to be insinuated to be a liar. ) but after her interaction my anxiety went through the roof. The rest of the team has been awesome to me during my short visit back to Las Vegas, but the situation with their *top leader* or whatever was 100% unbecoming of the brand I know Kiln is striving to be. If she is this way with prospective customers (was literally about to join my client's office and split some costs after such a good time there) but I will for sure wait a bit. I also can not in-good-faith recommend any of my friends or families join under her tenure here. If anyone who can do something about it reads this, please help support your team with some house manners / customer service training. If anything DANIEL should probably do the training he has been amazing. (Ps, we had it recorded since I was in the middle of a sales convo before we got cut off.)

Nice environment. Great staff members.

Huge shoutout to Fiza, Patrick, and Daniel for creating such a welcoming atmosphere that I sometimes forget I’m actually at work. My bosses might not love hearing that, but it’s a testament to the amazing team here. Grateful to work with such great people. 10/10!

Such a beautiful, peaceful and professional workspace. The staff is AMAZING.

Absolutely love this place. Was a member of another big coworking spot for about 6 years before finding Kiln! Absolutely stunning location and office space, BUT I had an extremely unsettling and unwelcoming experience from Angela, the community director. There was a miscommunication while Im finishing a large project for a long time friend and client. He said I can stay in his office and work while he stepped out to do some work in the field. She berated me, even asking "If I ever ran a business before" while I was in the middle of a conversation with a long time friend. There was a miscommunication between my client and the front desk I guess (my client says he gave them the instruction that I'd stay in his office and complete our contractual work for him, and that her statement was just not true and he doesn't like to be insinuated to be a liar. ) but after her interaction my anxiety went through the roof. The rest of the team has been awesome to me during my short visit back to Las Vegas, but the situation with their *top leader* or whatever was 100% unbecoming of the brand I know Kiln is striving to be. If she is this way with prospective customers (was literally about to join my client's office and split some costs after such a good time there) but I will for sure wait a bit. I also can not in-good-faith recommend any of my friends or families join under her tenure here. If anyone who can do something about it reads this, please help support your team with some house manners / customer service training. If anything DANIEL should probably do the training he has been amazing. (Ps, we had it recorded since I was in the middle of a sales convo before we got cut off.)