Oasis Office LLC - Parliament

I like the space I’m in, but it could be bigger for what I pay. It’s typically quiet but you do have other business owners who don’t respect that there are other business owners in here who do different work. In my honest opinion it’s a HUGE money grab. For example; the difference between a 140sqft to a 145sqft is $100+ (keep in mind it’s not even a full 145sqft, I did the measurements for all the rooms I inquired about and that’s just an example). Crazy right ?! They know people need a space and know people will pay no matter the size/price. Seems like they’ll just throw out a price to see if you’ll accept it. I was told negotiating the price wasn’t accepted but spoke with a tenant and they were in the midst of negotiating the price for a room they wanted to transfer to. Beware of the extra fees they charge without telling you as well. Since being here there have been 3 new office managers so don’t get too comfortable with them. Response time could be better when getting in contact with management. Overall experience I give it 5-6/10, more on the 5 side though.

I have been a loyal tenant at this location for nearly two years, and throughout this time, the HVAC system has been a recurring issue. The air conditioning is inconsistent year-round, but especially during the summer months, the suites become unbearably hot. This has directly affected my business, as I provide waxing services which already increase body temperature and discomfort for clients. A hot room only adds to their distress, making it an unsuitable environment for professional services. Despite repeated promises to resolve the issue, the solution has always been to send out another contractor. Multiple technicians have come over the past two years, but the problem remains unresolved. I, along with many others in the suite, have had to purchase personal fans just to make the rooms tolerable. This summer is no different, and again, the air is unreliable. Recently, I requested a rent reduction as reasonable compensation for this long-standing issue that directly impacts my income and client experience. The owners responded that they are not reimbursed by the building for HVAC problems, so they cannot reimburse or reduce rent for tenants either. This response is unacceptable, especially when tenants are the ones suffering the financial consequences. To make matters worse, last week the building engineer and front desk staff entered my suite without my permission, and after they left, I discovered my personal fan, which I use daily for my services, was no longer working. When I inquired, the front desk staff admitted to turning off the fan but denied any knowledge of damage. However, she also noted the engineer was in the room for two hours without supervision. Ceiling debris was left all over my bed and materials after their visit. When I brought this up, the owner deflected by stating the room temperature was fine and that the vents were functioning, according to the engineer. That statement ignored the fact that a fan was actively running during the assessment and gave a false representation of actual conditions. I have reached out to the owners via email and text message multiple times over the past four days regarding reimbursement for the damaged fan. As of today, I have received no response. This is not an isolated experience. Other tenants have voiced similar concerns: • Persistent HVAC problems for years • A chronically clogged sink in the kitchen used by hairstylists • Pest issues including roaches toward the back of the facility • No known pest control services scheduled by management • High staff turnover at the front desk, resulting in poor communication and disorganization Oasis Offices continues to operate with negligence and disregard for the tenants who make their business successful. The owners are nearly impossible to reach and have shown no accountability or empathy in addressing repeated, valid concerns. I have built a clientele here and invested significantly in my space. Otherwise, I would have moved long ago. All I have asked for is a fair resolution: reimbursement for property that was damaged during unauthorized access and reasonable rent relief for a two-year HVAC issue that affects my business and client experience. If you are considering renting a suite here, I urge you to ask current tenants about their experience or prepare for the possibility of poor conditions, inconsistent support, and unanswered concerns. Attached are photos of text messages just this week to the owners Kapil and Lisa as well as photos of clogged, dirty sink on different occasions.

The facility is very professional and Lucia is amazing. She works with the tenants to resolve all issues quickly and efficiently. I recently signed my lease and the community areas in the office spaces are always clean and stocked.