I almost signed a contract for a nearby co-working space but their customer service was so terrible that I decided to do one last search. I am so glad that I did because I found Carr Workplaces/Friendship Heights. The service and welcome I received from Celina, the manager, was incredible and made the difference between signing here vs. the other place. Everything the other place did not get right, she did without needing to ask. Simple things like being able to try the space out for day, giving a tour without a fuss, going over options as different needs changed, and being flexible sold me on this workplace over the other one. She is a steady reliable go-to if needed, and the customer service continues - just today, when I realized I left a piece of equipment in the public space the day before, it was there tucked away safely waiting for me in the morning.
And that doesn't even speak to the space - it is beautiful and impeccably clean, coffee and tea are always stocked, fridge is clean and there is a clear system for people to manage and label food. The coffee is a big professional machine where you can custom make whatever you what - expresso, cappuccino, iced coffee, etc. There is also a microwave and toaster oven. On occasion Carr has cookies out and sometimes community members leave out homemade cookies for the taking. People are happy here whether in the cafe space or in the dedicated offices. Dare I say I actually enjoy coming here even when I can work from home.
Location is also great as it is steps from the metro, Potomac Pizza has great lunchtime deals, Trader Joes and Whole Foods down the street for errands or a quick lunch item.
If you're on the fence, give it a try. I wondered whether it would be worth it and it 100% has been for me.