Please read everything below for full explanation… Today, the front desk host & owner Nan, confronted me when I asked for a quick tour, he snapped at me and said they don’t open until 9:00am — and then rudely kicked me out into the street. Fifteen minutes early, and that’s how they treat a potential member?
I left on the spot and told him I’d check out other coworking spaces. Sure enough, places like Hawai’i Coworking actually embody aloha — warm, kind, and welcoming. Exactly the kind of environment where I can thrive and call home.
Beware The Hub: rude, zero customer service, and no concern for your best interest.
This is in response to Nam’s response earlier today: Aloha, Nam — I appreciate you taking the time to respond, but I’d like to share my perspective with kindness and clarity.
When I visited at 8:45am, I wasn’t trying to cause trouble. I have a disability that can sometimes make my first introduction seem a little “different,” but I’m truly a softie at heart — the kind of person who values kindness, respect, and connection. I was excited to join your community and had no intention of being rude or entitled.
Unfortunately, the way I was treated felt dismissive and, honestly, not very disability-friendly. You knew I had a disability, and it’s hard not to feel like that played a part in how quickly you decided I wasn’t “the right fit.” Being shown the door — even politely — can feel like a kick when you’re simply trying to find a welcoming place to work.
It reminded me a bit of the old Seinfeld episode with the “Soup Nazi” — only instead of soup, it was a co-working space. “No desk for you!”
Since then, I’ve found a wonderful alternative that embodies the aloha spirit:
• Plenty of parking
• Outdoor lanai workspaces with a beautiful ocean view
• Truly disability-friendly and welcoming staff
• Clean, fresh environment (the opposite of what I saw at The Hub, which, frankly, looked a bit tired and unkempt)
I wish you the best, but I hope this is a reminder that every potential member is a human being first — and a little compassion can turn an awkward first meeting into a lifelong relationship.
Mahalo.