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Answer your email, gather with clients and neighbors, grab a coffee or an indulgent lunch, or seek inspiration from the rooftop terrace. Workhouse is the place to do it all without having to go far. You’ll have everything you need to get the job done – ample office spaces, flexible coworking membership options, telecom rooms, an on-premises restaurant and cafe.
Coworking Membership
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69/100
Somewhat Walkable46/100
Some Transit49/100
Somewhat BikeablePowered by Walk Score ®
Oct 27 2025
I love the look of these new apartments downtown. I visited these when I was touring the area in preparation of my move to the city. I found out about this complex from a TikTok video. However, an employee named Angelica left me with such an unpleasant experience that I decided not to move here. She wasn’t very enthusiastic about showing me the rooftop and, overall, I feel like I was a burden on her. She was also a bit condescending in her responses and had a poor attitude. Kind and competent apartment staff is crucial for a good living experience. For that, I had to pass on these.
Oct 27 2025
staff is rude and unprofessional. it’s embarrassing to have a manager acting like that.
Oct 26 2025
After going over reviews and responses, I see that this place has given false information on a review. Cash PCOS left a review indicating her outcome and the company is stating she only given that review because of application being denied. That person never applied. She just went to view the place and had a bad experience with Angelica. The company shouldn't be lying in their replies to make themselves look good. Actually isn't that illegal to do under the "Consumer Review Fairness Act"? I would take action on their response.
Oct 26 2025
UPDATE: Reached out to the email in their response to this review. Was again ignored. Reached out to the BBB, they responded letting me know they would send me confirmation of my refund, never received it. (It’s been 2 weeks) For the love of GOD do NOT sign with this company. RENTERS BEWARE. If you apply for this apartment and decide to choose somewhere else, they will take a $250 administration fee from you and never refund you. Upon realizing they took this from me without me ever signing for an apartment, I called and they let me know a check would be sent to me within 6-8 weeks (my banks dispute window is 60 days so that's convenient). After waiting the 8 weeks, I try calling multiple times and nobody answered (common theme here). Eventually I visited in person and talked to Summer, who told me she would have the check expedited to me. I left and waited about 2 weeks before coming back and spoke to (Mercedes?) who was very lovely and tried to help, but she was only able to tell me the same thing I keep being told. That they will expedite a check to me, which I have been led to believe no check has or will be sent to me. I visited for the third time today (about a week and half after my last visit and another 20+ calls with no answer). The receptionist was busy with a tour and let me know she told the two managers on duty that I was there waiting to be seen. I then sat for about 15 minutes with nobody speaking to us, and so I tried to call on my phone and none of the phones rang which I thought was weird. Then my husband called and it rang and Summer answered and I asked when someone could come out and speak to us. Two minutes later she comes out to let me know that that whole time we were waiting she was trying to get in touch with accounting who wouldn't answer... Just seemed very unprofessional and made us feel avoided as you could have acknowledged us instead of closing your door. All Summer was able to do was provide me with the same number she was calling in order to get in contact with someone for my refund. I asked if I could have some kind of print out of a paper trail or a written letter acknowledging my efforts to receive this refund so I could bring it to my bank, Summer went and asked the property manager for permission who apparently told her no and that it is against company policy. Against company policy to formally write out that corporate is not doing their job and we have robbed this woman of $250 and are making it impossible for her to get it back I suppose. Also, worth mentioning that the property manager hid in her office with the door closed and lights off and NEVER once came and spoke to us despite being very much aware of the situation. All in all, prospective renters consider this experience to be a reflection of how the duration of your potential lease will go. Management avoiding problems, prolonging solutions, and ignoring you at all costs. Oh one last thing, the corporate number I was provided won't connect me to anybody. The automated voice just keeps telling me the accounting dept is unavailable. What a joke.
Oct 26 2025
They share your personal privacy information on the internet for everyone to see, which is illegal. This should already let you know the type of people you are dealing with. Not only that, they will illegally share personal privacy information, but they will also GET IT WRONG. Angelica is rude, dismissive, and uncooperative as well. Please reevaluate your staff and your touring practices.
Workhouse at Union Terminal has a 24/7 availability that comes with a monthly membership. Hourly and day passes usually only allow for access during regular business hours.
Most, if not all, amenities are available to you as a member, regardless of the type of membership. Some shared spaces, like the meeting rooms, need to be booked in advance and private offices are only available for those with a subscription. However, all the other areas, like the lounge, kitchen and breakout spaces, are usable by every member. All complimentary services are available and anything ancillary can be purchased or negotiated with Pegasus Residential.
The open desk is the way to go if you’re looking for a flexible workspace in an open environment where you can socialize with other members. Or, choose a dedicated desk if you want a designated space that also allows you to keep in touch with the community.
A private office works wonders if you or your team need a quiet, secluded space to conduct your work and interact with people in your organization.
It’s important to understand the different types of coworking arrangements available to you, depending on the type of work that you do and its duration, and whether you’re a solo worker or part of a team.
Absolutely. Flexibility is one of the best parts of coworking. Most coworking memberships are month-to-month, so you can quickly adjust your space preferences according to your unique requirements and the size of your team. Whether that means upgrading the space or downsizing it or even completely changing the type of coworking subscription that you use, you always have the option to adjust as you go.
It may be possible to adjust your membership before current membership ends, but you will have to discuss and negotiate directly with Pegasus Residential, who is more than happy to help out.
Yes, you can certainly take a tour of the space before signing up for a membership. In fact, it’s encouraged, to help you get a feel for what your workday will look like. Reach out here to set up a time to come and see the space.
