Regus - Boca Raton - Mizner Park

Not sure if this business is on the up and up..they been stealing money from my account not saying what service they are providing with charging my account over three times a month...I'm talking with attorneys now to see how we can stop these types of not forthcoming companies 🤔...if anyone wants to join us please inbox us...thx

Most pleasant environment customers service personnel 100%%%

I would advise not to rent a space here. There are better options out there. The desk staff is not helpful at all, they don’t have costumer service basic skills and they charge fees for any type of support, even the smallest ask. Internet is constantly failing and the building is under renovations so you can imagine, noise and access is limited.

Disappointing Experience at Mizner Park: Hoping for Better Consistency Across Locations. I normally don’t leave reviews unless something is truly extreme, but today’s experience at Mizner Park was upsetting enough that I feel I need to share it. As someone who has been using Regus Business Lounges globally (Canada, Turkiye, U.S. and more) for many years, I’ve always appreciated the flexibility and professional environment. Unfortunately, what happened today was the exact opposite of that. Here’s exactly what happened step by step: 4:50 PM: I arrived at Regus Mizner Park to do a very quick print, literally a one-page printout. The door was already locked though the centre was still open. The receptionist saw me standing there but instead of simply opening the door, she motioned for me to call her. I did, and explained politely that I’m a Business Lounge user and just needed about 10 minutes to print something urgent. Around 4:55 PM: She came to the door but kept insisting they close at 5 PM, even though it wasn’t yet 5. I reassured her I knew that and would be very quick. She finally let me in, but not without making me feel very unwelcome. 5:03 PM: By the time I sat down and opened my laptop, it was just after 5 PM. She immediately returned and firmly told me to leave right away. I explained that I had just opened my computer and hadn’t even printed yet, but she wouldn’t listen. Her tone escalated, she raised her voice, and started making phone calls right in front of me, speaking about me as if I was causing a serious issue. It was humiliating and completely unnecessary. 5:06 PM: Thankfully, another Regus office user stepped in and kindly offered her office to help me print. She was incredibly understanding, the kind of professionalism I should have received from the staff. 5:09 PM: Feeling very uncomfortable and needing to sign a contract urgently elsewhere, I decided to leave without printing. What makes this even more troubling is that this was not an isolated incident. A few weeks ago, I had almost the exact same negative experience at Regus HQ - Boca Raton - Glades Road. Seeing this now repeated at Mizner Park makes it very hard to believe this is just coincidence, it feels like a clear pattern of poor attitude and disrespect towards loyal customers. At this point, I have to say that there are now two locations in Boca Raton (Glades Road and Mizner Park) that I will be avoiding unless absolutely necessary. However, to be fair and balanced, I want to also share that I’ve had nothing but positive experiences at other Regus and Spaces locations nearby. The teams at Delray Beach, Fort Lauderdale - Cypress Park West, Fort Lauderdale - Galleria, and Spaces - Fort Lauderdale - Las Olas Square have all been fantastic, always welcoming, professional, and easy to work with. These are the locations I will continue using and where I feel genuinely comfortable. That said, what happened today at Mizner Park was unacceptable. I hope Regus takes this seriously because loyal clients deserve far better than to be treated with aggression and zero flexibility.

Regus Mizner Park – Unprofessional & Constantly Adding Fees We have an office in Mizner Park and use Regus strictly as a virtual office since we don’t accept walk-ins. When we signed up, everything was included — mail handling, address use, the basics. But over time, they’ve steadily added new fees for services that used to be part of the package. The latest? A $9–$10/month charge just to store your mail — something every virtual office should include by default. It’s yet another example of Regus constantly trying to nickel-and-dime its clients. The front desk staff is frequently unprofessional, and the overall experience continues to decline. To anyone considering Regus at Mizner Park: look around. There are PLENTY of office spaces in the area. We use Regus for a very specific reason, but I wouldn’t rent an actual office here — not with the way they operate. Too many hidden fees, and too little professionalism. What many people don’t realize is that Regus is owned by a British company that's supposedly known for hospitality — yet this location has some of the worst reviews around. It used to be a great spot, but standards have clearly dropped. I’m sure I’ll get a canned response to this like the one below, just like everyone else. Hi ..... We’re sorry to hear of your dissatisfaction. We’d love to help but haven’t been able to identify your account based on the information you provided. Please log a ticket through the Help section of your online account so we can assist. Thank you