Regus - Rancho Santa Margarita - Koll Center

We are currently in the process of renewing our lease with Regus, and we felt this was the perfect time to leave a well-deserved review for the team at the Rancho Santa Margarita location. As we continue building our dream project with beÜtiful Pixels, having a professional, safe, and clean workspace has been incredibly important to our growth. Our work often involves long hours testing new technology, coordinating with overseas creatives, developing new 3D-printed props, and managing detailed event logistics to ensure we meet our clients’ expectations with professionalism, care, and attention to detail. Throughout this journey, the entire Regus team has been supportive, patient, and welcoming, and we truly appreciate the environment they’ve helped create. Onsite Management: 5/5 Stars Cleaning Staff: 5/5 Stars Would Recommend: ABSOLUTELY A special thank you to: * Mrs. Bonnie for her quick support, professionalism, and consistently positive attitude. * Mr. Jose and the entire cleaning crew for always doing an exceptional job. The night crew is always kind, respectful, and even offers to vacuum our office regularly, which we genuinely appreciate. Thank you again to the entire Regus team for your patience, support, understanding, and for providing a safe, clean, and beÜtiful place for businesses like ours to grow.

Beautiful offices, amazing staff, and great experience all around. This building is the perfect spot for a Day office and full time residency. Love the food and ambiance around the location as well.

I’m posting this as a warning. After originally speaking with the sales person at the corporate office and paying it took 2 to 3 weeks for Regus to even acknowledge that I had an account at the local office Level. I lost a large client because of their delays and lack of professionalism and internal communication issues. From there, they charged up to three times my monthly rent for triplicate retainer because they had issues processing my payments. I’ve been given the runaround. I cannot get payment set up because of their internal systems and they just continue to charge me fees. I have been now sent to collection department when I have been in constant contact with the office and the corporate office and the regional Director Janice Williams. I’ve asked for help multiple times when I called the office for help to pay them and put on hold for 30 minutes or more and then told that they can’t help me because they’re busy with people in the office and then when I’ve reached out to the Regional who already acknowledge previous issues it’s now been over a week and I can’t get a call back and all I get back are emails stating that all these charges are accurate when there is no possible way they should be charging me what they are! I just want to pay them, cancel and get away from this company, but they are making it completely impossible. I’ve sent numerous emails that I want to cancel. They will not acknowledge them. I’ve sent numerous emails that I need someone to call me so that I can make payment And they can’t seem to do that either. Stay away at all costs. Regus is awful and I don’t even think that it is just this location. I think it is their systems their sales people that their corporate level and their entire process. I have had other office suites and I’ve never had an issue like this.

I'm very pleased with the facilities and the administration here! Beautiful professional workspace, convenient location, friendly and helpful staff. Clean, modern and stylish amenities.

Clean location, friendly service, easy to access