Cubework - 15910 Valley View Avenue

Avoid this place at all costs! My experience here has been extremely disappointing. Management makes promises about pricing and lease terms, only for things to change shortly after signing. There are also serious concerns about the property’s financial situation, making a long-term lease feel extremely risky. On top of that, the warehouse environment raises major safety concerns. Children are regularly around areas where forklifts and heavy machinery are operating, which is unacceptable for a professional business facility. Overall, the property is poorly managed, communication is frustrating, and the entire operation feels disorganized. Do yourself a favor and take your business somewhere else.

DO YOUR RESEARCH BEFORE SIGNING ANYTHING My experience with this business has been extremely frustrating from top to bottom. One of the biggest problems is the pricing. After being a tenant for a long time, I asked about increasing my warehouse space. Instead of receiving a better rate for expanding and staying loyal, I was quoted a HIGHER rate, while new tenants appeared to be offered much cheaper rates for comparable space. How does that make sense? A loyal tenant who wants MORE space and wants to continue doing business with you should at least be offered a competitive deal — not feel penalized for staying. Another major issue is customer service. dealing with AI, & virtual support, or overseas representatives instead of someone who actually knows the warehouse, understands the local market, and can make a reasonable decision. When you're discussing thousands of dollars in rent, deposits, and business expenses, you should be able to speak with someone who understands the actual property and situation. The large deposit also makes the situation even more frustrating. Once you have significant money tied up in the property, moving isn't as simple as saying, "I'll just leave." I did not feel there was enough effort to find a fair solution that would keep a long-term tenant. What bothers me most is the lack of appreciation for tenant loyalty. If someone has paid rent, stayed with your company, and now wants to EXPAND, that should be an opportunity to build the relationship — not charge them more while advertising better rates to attract someone new. Before signing a lease here, I strongly recommend: • Compare their price per square foot with other warehouses nearby. • Ask what the renewal and expansion rates will be. • Get every promise in writing. • Understand exactly how your deposit will be handled if you leave. • Read the other reviews carefully. • Don't assume being a loyal tenant will get you a better rate. I wish I had researched all of this more carefully before committing. Based on my experience, I would NOT recommend signing until you fully understand the pricing, deposit terms, and what happens when you need additional space. Potential tenants: do your homework BEFORE your money and business are tied up here.

Warning: Exercise caution before renting here. My experience was marked by frequent operational disruptions, poor communication, and inconsistent pricing. Communication: Direct contact with management was difficult, as responses were largely automated. Price Inconsistencies: Existing tenants were charged higher rates per square foot than new incoming clients, with steep increases applied when attempting to expand space. Instability: Long-term leases were unavailable, and we were asked to transfer units within the building four times in a single year, causing significant business disruption. If your business relies on stability and clear communication, I strongly suggest looking elsewhere. Shame on you! I sent you many emails and you don’t do any thing. You are just a big mouth. You are non existing . You are simply a virtual customer service in the Philippines that neither understands nor reacts to tenants concerns. SEE YOU IN THE COURT. At least the court will not accept your virtual AI representation. 😂

Avoid renting here at all costs! Management traps tenants with bait-and-switch pricing, doubling rent almost immediately after you sign. They are under financial investigation with property at risk of IRS seizure, making long-term leases extremely risky. On top of that, operating a business here is a major safety hazard—kids run around the warehouse area while heavy machinery and forklifts are in use. This place is mismanaged from top to bottom. Take your business somewhere else.

Not a good warehouse solution. Overpriced and crowded. Poor semitrailer parking access. I signed a 3 month lease but I moved out after a few weeks. They still have not returned my security deposit (they said 30-45 days, but it has been over 90 days now). Check BBB for other complaints. I paid on time and followed the rules. There is no reason for a big company like this to treat customers this bad. Avoid this place. It is not worth the stress. Update July-15: I still have not received my security deposit. 110 days past due.