A DISGUSTING COMANY! AVOID LIKE THE PLAUGE!
Think of this company as a mixture of Ryan Air hidden fees and Little Britains 'Computer Says No'. The difference being both Ryan Air and Little Britain will at least make you laugh.
this company are more than happy to take your money and offer the world on a stick to you but from the moment you sign with them you will find fees and charges hidden EVERYWHERE!
In one of their buildings i was told that not only would have have to pay a printer license fee to use my own printer, paper and ink of £90 set up and circa £50 a month, but there was also a cost per person of £9 per month to use it.
More crucially however, I left their buildings on the 13th July 2023 and I have still not had my deposits back. I have requested their complaints process and have never been provided it, I have requested simple invoices for my monthly invoices and they have never been supplied. The monthly statements that you get in response to these simply requested are often 10's of pages long and even my accountants couldn't decipher the costs and charges. I have requested VAT numbers and never been given them. This company will treat you appallingly from the moment you sign with them.
AVOID AVOID AVOID. contact me directly if you would like to know other office spaces that i have found to be better!
I wish i could write more about how awful my experience has been but honestly I am nearly broken over it. The principle of their boderline criminal actions are the only motivation i have left to continue seeking my deposits back.
I beg anyone who comes across this review to avoid this company with everything that they are. Do not be teased with the low prices quoted to you on the phone and website. This company with cost you so much more than a financial burden. they will break your spirit and suck your time from you!
