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Regus - Spencer House

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Available Workspaces

Day Pass

Day Pass

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Meeting Room

Meeting Room

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Private Office

Private Office

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1 to 15 desks
Private Day Office

Private Day Office

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Dedicated Desk

Dedicated Desk

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Business hours

Monday

from 9:00 am to 6:00 pm

Tuesday

from 9:00 am to 6:00 pm

Wednesday

from 9:00 am to 6:00 pm

Thursday

from 9:00 am to 6:00 pm

Friday

from 9:00 am to 6:00 pm

Saturday

Closed

Sunday

Closed

Sheen Road 23 Sheen Road, Richmond, ENGLAND TW9 1BN

Reviews

1
View all 2 reviews on Google
1

Paying £2,795/month to work on a building site — no keys, no kitchen, no response. We pay £2,795 a month for office space at Regus Richmond and have been a customer since October 2024. We are posting this review only after trying to resolve a serious complaint privately. We submitted a formal complaint on 5 May 2026, followed up on 13 May, 19 May and 28 May, and received no substantive response from management. Here is what happened: On 30 April 2026 Regus relocated us to Spencer House. The building was an active construction site, incomplete, hazardous and unfit for occupation. From 30 April to approximately 5 May 2026 we had no keys or access cards despite our contract guaranteeing 24/7 access. Our team could not enter their own office without relying on reception staff to let them in. From 30 April to approximately 18 May 2026 we had no kitchen facilities at all. Regus charges £35 per person per month for this service and continued charging us throughout the entire period our team had no access to it. Throughout the weeks following the move we also had poor access to water, continuous drilling and construction noise for three full weeks, no heating or air conditioning on multiple days, and furniture forced into our office that we were told we could not remove. We raised all of this formally on 5 May 2026 and gave Regus every opportunity to put it right. We tried to resolve this privately before going public. We are only here because we were ignored.

1

They transferred my account here from Richmond without authorisation, after confirming they would close the account when the Richmond location closed. Be careful with these people!

Frequently Asked Questions

  • Whether you're a day pass holder or a monthly member, you can access most amenities. Meeting rooms do require prior scheduling, and private offices are reserved for those with subscriptions. However, the lounge, kitchen, and breakout spaces are open to all. Complimentary services are also available regardless of membership tier, while ancillary services can be purchased separately or negotiated with Regus.

  • For spontaneous collaboration and interaction, open desks provide an open and flexible environment. If you prefer a dedicated space with shared community elements, dedicated desks offer a great balance between personal space and interaction.

    On the other hand, private offices are best suited for focused work and private interactions. They're ideal for solo workers as well as teams seeking a dedicated space, shielded from distractions.

    Choosing the ideal coworking arrangement for you is about aligning your workspace with your work style, team dynamics, and project requirements.

  • Yes, you can certainly take a tour of the space before signing up for a membership. In fact, it’s encouraged, to help you get a feel for what your workday will look like. Schedule a tour here by filling out the form along with the date and time when you would like to visit the space and we’ll see you there.

  • Please reach out to Regus for more detailed information on membership options and pricing.

  • While storage in coworking spaces is generally limited, and mostly reserved for members with dedicated desks or private offices, you should always check with the coworking operator about additional storage solutions. Fill out the form on the right side of the page to reach out to them and learn all about the available options.