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Signature - Mayfair - Berkeley Square

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Available Workspaces

Day Pass

Day Pass

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Meeting Room

Meeting Room

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Private Office

Private Office

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1 to 15 desks
Private Day Office

Private Day Office

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Dedicated Desk

Dedicated Desk

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Business hours

Monday

from 9:00 am to 6:00 pm

Tuesday

from 9:00 am to 6:00 pm

Wednesday

from 9:00 am to 6:00 pm

Thursday

from 9:00 am to 6:00 pm

Friday

from 9:00 am to 6:00 pm

Saturday

Closed

Sunday

Closed

Berkeley Square House, London, ENGLAND W1J 6BD

Reviews

3.8
View all 74 reviews on Google
1

Our company has been a Regus/IWG customer for well over 10 years and, until this issue, we'd always had a positive experience. Unfortunately, what should have been a straightforward billing query has turned into one of the most frustrating customer service experiences I've encountered. Following the expiry of our office agreement, we queried an apparent increase in our final invoices. Over the next four months we received multiple and often contradictory explanations from different members of staff, incorrect invoices, numerous credit notes and repeated assurances that the matter was being investigated. Only after months of correspondence did IWG finally explain that the billing issues had arisen due to an internal system error following a termination rollback, which required corrective adjustments to our account. Despite this, late payment charges continued to be added to the account, and before our complaint had even been concluded the matter was referred to Legal Collections with threats of debt recovery and court proceedings. To make matters worse, our £8,106 retainer was applied against the account whilst the dispute remained unresolved, and refurbishment charges were deducted without providing a clear itemised breakdown or supporting evidence. Throughout the process we repeatedly made it clear that we were not refusing to pay sums properly due, we were simply asking for an accurate account and an explanation of the charges. Instead, we were left chasing different departments for months with no one taking ownership. The most disappointing part is that I had intended to continue our relationship with IWG by taking either a coworking membership or a virtual office at Berkeley Square. Sadly, the handling of this dispute has completely undermined my confidence in the business. I sincerely hope a senior manager reviews this matter and recognises that this is not simply a billing dispute, it is a customer service failure.

5

The centre team is super friendly and helpful, their response to queries is fast and always helpful!

5

Great team at the Regus Mayfair with Alessandra, Katherine and Abhika in a great environment!

5

Reception team are friendly and supportive at all times. Nice working atmosphere

5

Everyone at the reception is fantastic! Big thank you to Alexandra, Katherine, Abhika and Cedric. This is my 3rd year at IWG Regus Berkeley Square. Any query/ requirement I have had, has always been swiftly responded to and dealt with 100% to my satisfaction. The team at reception are very helpful and professional. Always addressing all that arrive with a smile, taking time to understand questions/ requirements that come from both their tenants and their tenants guests that visit the premises. They provide a first-class service that is extremely hard to match by their competitors, which is why IWG Regus Berkeley Square have an excellent reputation and why I continuously promote the company to both friends and businesses. This is also why I continue to renew my agreement with your company. Thank you Dimitris Demetriou Rely Recruitment

Frequently Asked Questions

  • Please reach out to Signature for more detailed information on membership options and pricing.

  • Adaptability is at the core of coworking, so membership options are always designed to cater to your changing work requirements and team dynamics. Most spaces offer month-to-month memberships, enabling you to adjust your workspace to your changing needs. Whether your business is growing or downsizing – or you just want to upgrade to a more private setting – you always have the flexibility to make the changes you need.

    While your membership agreement may have specific terms regarding changes, don’t hesitate to reach out to Signature to discuss accommodating your adjustments.

  • Signature - Mayfair - Berkeley Square operates during regular business hours, as indicated above. For access outside of these hours, please contact the operator directly to inquire about any available options.

  • To truly understand what Signature - Mayfair - Berkeley Square has to offer, we recommend scheduling a tour to get a firsthand feel of the environment and amenities. Fill out this form to let us know the date and time that works for you, and we'll be happy to show you around.

  • Most coworking space amenities are open to all members, regardless of the membership plan. Meeting rooms require prior reservation, and private offices are exclusively available to those with subscription packages. However, the lounge, kitchen, and breakout spaces are open to everyone. Complimentary amenities are also available to all, while ancillary services can be purchased or negotiated individually with Signature.