Avoid Regus – extremely poor management and distressing experience
My experience with Regus has been genuinely one of the most stressful and poorly managed business arrangements I have ever dealt with.
Despite paying high monthly fees, the service provided was nowhere near the standard promised. Communication was consistently poor, important administrative matters were mishandled, and there was a complete lack of accountability when serious issues arose. I was repeatedly passed between staff members with no one taking ownership or resolving problems.
What made this experience particularly distressing is that Regus’ failures directly led to financial loss, unnecessary legal stress, and significant emotional distress. Issues that should have been handled internally and competently were ignored, leaving me to deal with consequences that should never have occurred in the first place.
For a company that markets itself as providing “premium” and “hassle-free” office solutions, the reality was the exact opposite. The lack of care shown towards small business owners is shocking, especially when you are relying on them to manage essential matters correctly.
I would strongly advise anyone considering Regus to think very carefully, get everything in writing, and not assume that basic responsibilities will be handled properly. I regret choosing Regus and would not use their services again.
also I have emailed you lorraine Brule on multiple occasions each time you didn't address me directly but sent an automated email from your assistant.
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