**BE ALERT! Before renting an office at 17 Hanover Square**
Speaking from my own experience, this building has been one of the most frustrating and poorly managed places I’ve ever worked in. The management felt completely irresponsible, and the manager in particular was extremely rude and dismissive. Sending multiple emails and reminders about urgent issues but she often wouldn’t respond at all, even when the problems were affecting our ability to run our business.
We dealt with a major water leakage from the second-floor bathroom, where filthy water poured into our office and even down to the first floor. It was a disgusting mess, and unbelievably, it took them more than two weeks just to dry the carpets. No temporary workspace, no solution, no urgency — nothing.
From over a month, our office is having problem with lights, and despite reporting it again and again, no one from management has taken any action. Working in the dark is completely unacceptable, yet they still ignore the situation.
On top of that, we’ve been experiencing constant internet problems — even though we pay separately for it — and the service barely works. Security is another huge issue: the main door is often left wide open, allowing anyone to walk in without a card. The lifts are almost always under maintenance, making it a daily struggle just to get to the office.
Overall, based on my experience, the building is mismanaged, unsafe, and completely unreliable. I strongly warn anyone considering renting here to think twice and investigate these issues thoroughly before committing.
