Frequently Asked Questions

• Can I use all the listed amenities no matter which membership I use?

  Whether you're a day pass holder or a monthly member, you can access most amenities. Meeting rooms do require prior scheduling, and private offices are reserved for those with subscriptions. However, the lounge, kitchen, and breakout spaces are open to all. Complimentary services are also available regardless of membership tier, while ancillary services can be purchased separately or negotiated with WeWork Companies LLC ILS.

• Can I access the space outside of regular office hours?

  5 Merchant Square operates during regular business hours, as indicated above. For access outside of these hours, please contact the operator directly to inquire about any available options.

• Once I’m a member, can I store my belongings there overnight?

  Coworking spaces typically have limited storage options, most of which are reserved for members with dedicated desks or private offices. With that said, it’s best to contact the coworking operator directly via the form on the right side of the page to learn about available storage options.

• Can I visit 5 Merchant Square before making a decision? If so, how do I schedule a tour?

  Want to get a feel for the workspace before signing up? Schedule a tour to experience 5 Merchant Square and envision your workday in this dynamic environment. All you need to do is fill out this form, indicating your preferred date and time, and we'll be happy to host you.

• Can I change my membership if my needs or the needs of my team change over time?

  Adaptability is at the core of coworking, so membership options are always designed to cater to your changing work requirements and team dynamics. Most spaces offer month-to-month memberships, enabling you to adjust your workspace to your changing needs. Whether your business is growing or downsizing – or you just want to upgrade to a more private setting – you always have the flexibility to make the changes you need.

  While your membership agreement may have specific terms regarding changes, don’t hesitate to reach out to WeWork Companies LLC ILS to discuss accommodating your adjustments.