We are thrilled to provide the highest possible recommendation for Steve. Our experience securing a storage unit was truly outstanding and stress-free, thanks entirely to his expertise and dedication.
Top-Tier Service and Conduct
Steve is the epitome of professional service: he is genuinely friendly, kind, supportive, and caring. He immediately put us at ease and was instrumental in helping us secure the perfect unit with complete confidence—all while offering us a great price.
Knowledge and Clarity
Steve’s product knowledge is extensive, ensuring we had all the information needed to make a great decision. Crucially, he was perfect in detailing the facilities, patiently showing us in detail all the rules, regulations, and access requirements (what we can and cannot do). His clear, helpful guidance meant there were no surprises.
Going Above and Beyond
What truly set Steve apart was his unwavering commitment to going above and beyond. He consistently sought ways to help with any questions, and even provided exceptional, unexpected support when we encountered an issue with our internet access. He never stopped seeking where he could assist us.
Management Recommendation: Valuing an Asset
Steve's level of work, dedication, and value to the customer experience exceeds standard expectations. We strongly recommend that management review his current compensation, as we believe his outstanding contributions warrant a well-deserved pay increase.
Steve is an invaluable asset to Storage King. We highly recommend his service.
