The positive first: worqs offers an attractively priced solution for entrepreneurs, freelancers and home workers who are looking for a change of scenery, a “permanent office” or a business address with loading capacity. With business address, 24-hour access to the premises and optionally bookable services (meeting room, lockable roll container). The conditions are unbeatable compared to local comparison offers.
I used the “Business Office 365” member tariff, which runs for one year and includes a business address, post office box and access to the Flex Office area if required. Coffee included, WiFi and printer use possible.
In principle everything is fine at the beginning.
Negative aspects and experiences: The Flex Office area was restricted over the course of the membership to the detriment of all Flexoffice members and was reduced to the “Coworking Café”. From a spatial perspective, a reduction of 50 percent at the Düren location. There are several tables and chairs available in the coworking cafe, which in my opinion serve as seating for a coffee, a snack or for chatting with other coworkers. However, concentrated and ergonomic work is not possible there.
The information about the room reduction came on the last day I had the opportunity to cancel. There was no concession or offer.
The key handover was on March 22nd. Since then, despite contacting us several times, the key deposit has not been repaid. According to the latest information from... May 24th Should I have “a little bit of patience” because this will be transferred “once per billing cycle” and my refund will “in any case be included”. As of today, June 21st. there is still no payment visible.
Conclusion: Price for original service TOP, dealing with members or former members FLOP.
If I need a local address again, I would turn to another provider.
Update 07/10/24: The repayment is still not visible. There is no longer any response to my contacts. I have now written it off and wish the worqs team all the best for the future.