Regus - Toronto - Street

Working with Regus has been one of the most stressful and disappointing professional experiences. In all honesty, I have never worked with a worse company. They are highly unethical in the way that they run their business, discriminate and engage in harassment, and are inappropriate and insensitive in the way they communicate. I would not recommend signing a contract with them for office space. To exemplify, I joined them 6 months ago in a different building. I initially rented month to month and from the start, was promised things (e.g., furniture) that was not delivered, even after months of following up. When I moved to the Toronto street building, the same thing happened. I was told I would have a fully furnished office with furnishing I had chosen; I arrived to an empty space. It took 3-4 months to get the furniture, and not without a lot of struggle. Frequent emails and follow ups, to little avail. To make matters worse, I was billed repetitively (and late fined!) for a deposit I had already paid 5-6 months earlier. They continued to say they would deal with it, but didn't. I was harassed regularly with these overdue fear- eliciting emails (“we will send collectors after you”) and my distress in receiving them was of little concern. Despite paying my rent on time, I continue to get bills for things that they themselves are unable to explain. Charges they agree to waive and then charge you again as soon as it’s gone. Four times, the same charge, despite having a default credit card on file and everything paid on time. After months of this, I became progressively more upset, and they have been washing their hands of it. My distress has been treated as "an inconvenience" and the dismissal of my needs (and my email communication) leaves me without comprehension. I have even had to cancel my credit card 3 times in order to deal with an inappropriate charge from them (which they had agreed to waive but didn’t). So while I am dealing with the hassle of getting a new credit card, they charge me again! When I have tried to follow up with this, they ignore emails. All this from a multibillion dollar multinational corporation that will not even provide coffee to its clients. What I asked for was a private, quiet office to do my work as a psychologist. What I have received is a lot of stress, discrimination, harassment, dismissal, intimidation and negligence. I have been inappropriately touched (and infantilized) by other clients (who didn’t know me and did not have my consent to put their hands on me), I have been condescended to and discriminated against repetitively by the receptionist including about my disability, and have noticed how frequently other paying clients are gossiped about for their respective idiosyncrasies; it is not an emotionally safe working environment. My health has deteriorated being here, and yet they refuse to let people out of their contracts. In the interim, my emails go ignored, and the receptionist continues to overlook everything that is within her domain to attend to. I know that I am not the first to complain about these things, and in fact see a long line of people saying similar things for their different locations. I suppose that is the strongest testament to how this company works.

Working with Regus has been one of the most stressful and disappointing professional experiences. In all honesty, I have never worked with a worse company. They are highly unethical in the way that they run their business, discriminate and engage in harassment, and are inappropriate and insensitive in the way they communicate. I would not recommend signing a contract with them for office space. To exemplify, I joined them 6 months ago in a different building. I initially rented month to month and from the start, was promised things (e.g., furniture) that was not delivered, even after months of following up. When I moved to the Toronto street building, the same thing happened. I was told I would have a fully furnished office with furnishing I had chosen; I arrived to an empty space. It took 3-4 months to get the furniture, and not without a lot of struggle. Frequent emails and follow ups, and very little care received. To make matters worse, I was billed repetitively (and late fined!) for a deposit I had already paid 5-6 months earlier. They continued to say they would deal with it, but didn't. I was harassed regularly with these overdue fear- eliciting emails (“we will send collectors after you”) and my distress in receiving them was of little concern. On top of this, I have paid my rent every month on time, and continue to get bills for things that they themselves are unable to explain. Charges that they don’t explain, that they agree to waive and then charge you again. Four times, the same charge, despite having a default credit card on file and everything paid on time. After months of this, I have becoming progressively more upset, and they have been washing their hands of it. My human distress has been treated as "an inconvenience" and the dismissal of my needs leaves me without comprehension. I have even had to cancel my credit card in order to deal with an inappropriate charge from them (which they had agreed to waive but didn’t). So while I am dealing with the hassle of getting a new credit card, they charge me again! When I have tried to follow up with this, they ignore emails. All this from a multibillion dollar multinational corporation that will not even provide coffee or printing without charging (more than a coffee shop and more than a print shop). What I asked for was a private, quiet office to do my work as a psychologist. What I have received is a lot of stress, discrimination, harassment, dismissal, intimidation and negligence. I have been inappropriately touched by other clients (who didn’t know me and did not have my consent to put their hands on me), I have been condescended to repetitively, and have noticed how frequently other paying clients are gossiped about for their respective disabilities and idiosyncrasies; it is not an emotionally safe working environment. They frequently use fear tactics to get what they want (the roots of terror-ism by definition), engage in a lot lip service, and their use of intimidation and dismissal of client distress has been very upsetting. I want nothing more than to be let out of this lease but they keep you trapped. I know that I am not the first to complain about these things, and in fact see a long line of people saying similar things for their different locations. I suppose that is the strongest testament to how this company works.

Working with Regus has been one of the most stressful and disappointing professional experiences. In all honesty, I have never worked with a worse company. They are highly unethical in the way that they run their business, discriminate and engage in harassment, and are inappropriate and insensitive in the way they communicate. I would not recommend signing a contract with them for office space. To exemplify, I joined them 6 months ago in a different building. I initially rented month to month and from the start, was promised things (e.g., furniture) that was not delivered, even after months of following up. When I moved to the Toronto street building, the same thing happened. I was told I would have a fully furnished office with furnishing I had chosen; I arrived to an empty space. It took 3-4 months to get the furniture, and not without a lot of struggle. Frequent emails and follow ups, and very little care received. To make matters worse, I was billed repetitively (and late fined!) for a deposit I had already paid 5-6 months earlier. They continued to say they would deal with it, but didn't. I was harassed regularly with these overdue fear- eliciting emails (“we will send collectors after you”) and my distress in receiving them was of little concern. On top of this, I have paid my rent every month on time, and continue to get bills for things that they themselves are unable to explain. Charges that they don’t explain, that they agree to waive and then charge you again. Four times, the same charge, despite having a default credit card on file and everything paid on time. After months of this, I have becoming progressively more upset, and they have been washing their hands of it. My human distress has been treated as "an inconvenience" and the dismissal of my needs leaves me without comprehension. I have even had to cancel my credit card in order to deal with an inappropriate charge from them (which they had agreed to waive but didn’t). So while I am dealing with the hassle of getting a new credit card, they charge me again! When I have tried to follow up with this, they ignore emails. All this from a multibillion dollar multinational corporation that will not even provide coffee or printing without charging (more than a coffee shop and more than a print shop). What I asked for was a private, quiet office to do my work as a psychologist. What I have received is a lot of stress, discrimination, harassment, dismissal, intimidation and negligence. I have been inappropriately touched by other clients (who didn’t know me and did not have my consent to put their hands on me), I have been condescended to repetitively, and I even had their receptionist (Maya Khan) tell me I was using "my disability" as an excuse (this, after knowing me only 2 weeks, and after it had just been diagnosed). The other paying clients are also frequently gossiped about for their respective disabilities and idiosyncrasies; it is not a safe working environment. They frequently use fear tactics to get what they want (the roots of terror-ism by definition), engage in a lot lip service, and their use of intimidation and dismissal of client distress has been very upsetting. I want nothing more than to be let out of this lease but they keep you trapped. I know that I am not the first to complain about these things, and in fact see a long line of people saying similar things for their different locations. I suppose that is the strongest testament to how this company works.

Working with Regus has been one of the most stressful and disappointing professional experiences. In all honesty, I have never worked with a worse company. They are highly unethical in the way that they run their business, discriminate and engage in harassment, and are inappropriate and insensitive in the way they communicate. I would not recommend signing a contract with them for office space. To exemplify, I joined them 6 months ago in a different building. I initially rented month to month and from the start, was promised things (e.g., furniture) that was not delivered, even after months of following up. When I moved to the Toronto street building, the same thing happened. I was told I would have a fully furnished office with furnishing I had chosen; I arrived to an empty space. It took 3-4 months to get the furniture, and not without a lot of struggle. Frequent emails and follow ups, and very little care received. To make matters worse, I was billed repetitively (and late fined!) for a deposit I had already paid 5-6 months earlier. They continued to say they would deal with it, but didn't. I was harassed regularly with these overdue fear- eliciting emails (“we will send collectors after you”) and my distress in receiving them was of little concern. On top of this, I have paid my rent every month on time, and continue to get bills for things that they themselves are unable to explain. Charges that they don’t explain, that they agree to waive and then charge you again. Four times, the same charge, despite having a default credit card on file and everything paid on time. After months of this, I have becoming progressively more upset, and they have been washing their hands of it. My human distress has been treated as "an inconvenience" and the dismissal of my needs leaves me without comprehension. I have even had to cancel my credit card in order to deal with an inappropriate charge from them (which they had agreed to waive but didn’t). So while I am dealing with the hassle of getting a new credit card, they charge me again! All I asked for and have paid for was a private, quiet office to do my work as a psychologist. What I have received is a lot of stress, discrimination, harassment, dismissal, intimidation and negligence. I have been inappropriately touched by other clients (who didn’t know me and did not have my consent to put their hands on me), I have been spoken down to (despite being as educated and trained as anyone else there) and I even had their receptionist, Sumaiiya (Maya), tell me I was using "my disability" as an excuse (the very first time I mentioned it, and this is with knowing absolutely nothing about me, 2 weeks into my lease there, and having others in the office collective with disabilities that are frequently gossiped about). They frequently use fear tactics to get what they want (the roots of terror-ism by definition) and their use of intimidation and dismissal of client distress has been very upsetting. I want nothing more than to be let out of this lease but they keep you trapped. I know that I am not the first to complain about these things, and in fact see a long line of people saying similar things for their different locations. I suppose that is the strongest testament to how this company works.

Working with Regus has been one of the most stressful and disappointing professional experiences. They are highly unethical in the way that they run their business, discriminate against neuroatypicals (neuroableism), and are inappropriate and insensitive in the way they communicate. I would not recommend signing a contract with them for office space. I joined them 6 months ago in a different building. I initially rented month to month and from the start, was promised things (e.g., furniture) that was not delivered. When I moved to this building, the same thing happened. I was told I would have a fully furnished office with furnishing I had chosen; I arrived to an empty space. It took 3-4 months to get the furniture, and not without a lot of struggle. Frequent emails and follow ups, and very little care received. To make matters worse, I was billed repetitively (and late fined!) for a deposit I had already paid 5-6 months earlier. They continued to say they would deal with it, but didn't. I was harassed regularly with these overdue (or "we will chase you") emails and my distress in receiving them was of little concern. I have paid my rent every month on time, and continue to get bills for things that they themselves are unable to explain. After months of this, I have becoming progressively more upset, and they have been washing their hands of it. My human distress has been treated as "an inconvenience" and the dismissal of my needs leaves me without comprehension. I have even been billed for having the SAME credit card on file, as it was cancelled in order to deal with another inappropriate charge from them (which they had agreed to waive). So while I am dealing with the hassle of getting a new credit card, they charge me again. All I asked for and have paid for was a private, quiet office to do my work as a psychologist. What I have received is a lot of stress, discrimination, harassment, dismissal, intimidation and negligence. I even had their receptionist, Sumaiiya (Maya), tell me I was using "my disability" as an excuse around my struggle with the noise (after having known me for about 2-3 weeks). I know that I ma not the first to complain about these things, and in fact see a long line of people saying similar things for their different locations. I suppose that is the strongest testament to how this company works.