Spaces - Toronto - Queen West

Adam and the rest of the Spaces Queen West team here are super friendly, hard working and welcoming 😊. They do an amazing job, and I really appreciate them ❤️. But the mice problem and the way online customer service has handled my complaint have ruined the experience for me. I first reported a mouse on August 4. Staff later told me there had been more sightings. I stopped going because I no longer felt comfortable working there or keeping food there. I’ve attached a photo and video of a mouse at this location. I asked customer service to cancel my agreement. They told me they could not end it early. They offered another location, but I explained why that would not work for me. They have told me about pest control, but as of October 6, they have not confirmed that the problem is fixed or agreed to cancel my agreement. I keep having to follow up, and I still have no solution that works for me. Dealing with customer service has been frustrating and a waste of my time. I signed up for a place to work. I should not have to spend my time worrying about mice and chasing online customer service to sort this out. The staff deserve praise, but the overall experience has been unacceptable. I would not recommend this location.

An exceptional, high-utility infrastructure hub for scaling operations and executing focused deep work. Most shared workspaces fail due to poor acoustic management and inefficient layout logistics, but this facility is engineered flawlessly. The enterprise-grade network infrastructure ensures zero connectivity latency & the physical asset distribution - from ergonomic dedicated desks to structurally isolated meeting rooms - is optimized for high-level productivity. The demographic here consists entirely of serious operators, founders & market professionals, eliminating the standard retail noise and creating a high-value networking equilibrium. Administrative overhead is non-existent bcz the management team handles logistics with absolute precision. A premium, streamlined environment built for serious capital efficiency and corporate performance. Highly recommended node for any serious business asset in the GTA.

I am a current client of Spaces Yorkville I had 2 offices for 4 years already. One day they came with a notice to kick me out of my office just to give the office to a company beside me and called it a business decision. They also doubling rent for companies that stay loyal to them. It’s better if you are looking for an office to go to the coworking space above Sephora on Bloor they actually treat your business well. They have my office to another company who is just a neighbour of ours. They placed snacks in this office. I will make sure that this screw up of Nicole is going to be viral. They didn’t even come to me to talk about it and caused business damages. Now I will make sure this story is heard on all press releases in Canada and the USA.

At the conclusion of my company's one year lease, they tried to tack on a $600 "priority internet" fee. We never paid for an interest subscription through them and even opted out when we moved in. Even if we did, the Internet was awful there. They also added a $1237 cleaning fee for some reason. They claim it was for a full revamp of the office which we can see was not done. When you leave, they make sure you don't want to come back. Back practices. On a positive note, onsite staff are pleasant and helpful. The problem comes from the top.

Run away. Their billing department is a scam. I was overcharged for extra months, I cannot pay online because their system is broken. And then charged late fees because of their broken system. their support is useless. I've documented everything and will be filing a business complaint. This has been going on for months. The front desk ppl are nice but they're just there to greet you. Don't fall for that. If you want to spend hours stuck in a Regus loop of billing hell, sign up with them.