Conference Room C | Intelligent Office Philadelphia

Do not recommend I’ve been a customer for years, and the service has completely gone downhill. The customer service is rude and unprofessional emails are sent with no greeting, and communication feels cold and dismissive. There’s no effort to build customer relationships, even with long-time clients. Worse, they nickel and dime you for everything, charging fees just to check your mail if you forgot your key, and applying processing fees even when you’re not using a credit card. These charges are not clearly disclosed, and you constantly have to double check invoices to catch sneaky, unexplained fees. The amount of back and forth over petty charges is exhausting. And rather than resolve concerns with care, the staff argues and shows zero regard for customer loyalty. Sadly, the friendly service they once had is long gone. The newer staff, including Emily, have been consistently unhelpful and lack basic customer service skills. There are many other mailbox and email service providers at a similar price point that offer far better service. I highly do not recommend this company anymore, they seriously need to retrain their team on how to treat customers.

I’m very glad I’ve made the decision to get an office here. My acupuncture clinic took off really quickly because of the perfect location and accommodations. Everyone in the office is very nice and it’s a pleasure to come to work. If you get a room with a window the view is fantastic.

This is one of the best virtual office services in Philadelphia and Mark is a cool guy!

I have been using IO Philadelphia for the last seven years and Mark, Emily and the rest of the team exceed all expectations! The offices are clean, well organized and the staff friendly and professional. I have used other office suites in the past and IO exceeds in all manner. Also the location is perfect and accessible by transportation for my patients.

I recently had new carpet installed and fresh painting is in the process of being completed.